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waxTable

Security & privacy

Sub-processors

Running waxTable means relying on a few specialist vendors — for hosting, AI, email and payments. Here's why we use sub-processors, what each category handles, and how to see the current list.

5 min readUpdated 18 Jun 2026

What a sub-processor is

A sub-processor is a third-party vendor that processes some of your data on our behalf so we can deliver the service. waxTable is the processor you contract with; our sub-processors handle specific functions underneath us, under contracts that bind them to protect your data.

Why we use them

No serious software runs entirely on its own machines. Specialist vendors do specific jobs better, more reliably and more securely than we could alone — and using them lets us focus on what makes waxTable useful: helping Waxe draft great documents.

  • Reliable, secure infrastructure to host the application and your data.
  • AI model providers so Waxe can plan, price and draft your documents.
  • Email delivery so the documents you send actually arrive.
  • Payment processing so billing is handled safely.

Categories of sub-processor

Rather than name vendors here — where the list can change — we describe the categories and what each one is used for. The authoritative, current list is maintained separately (see below).

Indicative categories. The current named list is the authoritative reference.
CategoryWhat it does for you
Cloud hosting and storageRuns the application and stores your documents and assets securely
AI model providersPower Waxe's drafting, pricing and design generation
Email deliverySends documents from your domain and delivers notifications
Payment processingHandles plan payments and top-ups securely

Seeing the current list

We keep an up-to-date list of named sub-processors, the function each performs and where they operate. It's referenced by the DPA so it stays part of your contractual record.

  1. Check the legal pages

    The current sub-processor list is published alongside our DPA and privacy policy on the marketing site.

  2. Request it directly

    If you need the list for a vendor assessment, email support and we'll send the current version.

  3. Ask about change notifications

    If your policy requires advance notice of new sub-processors, tell us and we'll explain how notice is given under the DPA.

What we require of them

Every sub-processor is engaged under terms that require them to protect your data to a standard consistent with our own commitments to you.

  • Process data only for the function we engage them for.
  • Apply appropriate security and confidentiality measures.
  • Support international-transfer safeguards where relevant — see Privacy, GDPR & the DPA.

Frequently asked questions

Who are your sub-processors?

We keep a current, named list alongside our DPA on the legal pages. For a copy to support a vendor assessment, email support.

Will you tell me before adding a new sub-processor?

Notice of changes is handled under the DPA. If you have a specific notification requirement, let us know via contact support.

Do your AI providers train on my documents?

Waxe uses your brief and brand to draft your document for you. For how personal data is handled and the commitments that apply, see Privacy, GDPR & the DPA.

Are sub-processors held to the same security standard as waxTable?

They're engaged under contracts requiring protections consistent with our own commitments, and we remain accountable to you for how your data is handled.

Where is my data hosted?

Hosting is provided by our cloud sub-processor. For the specific regions relevant to your account, email support.

Still need a hand?

Waxe answers most questions right inside the app. For everything else, our team replies within one business day.

Email support