How can we help?

New to waxTable? Go from sign-up to a sent document in one sitting.

• What waxTable is
• Create your first workspace
• Generate your first document
• The editor at a glance
• Quick-start checklist

Brief, steer and correct your AI operations manager so every draft lands.

• Who Waxe is
• Brief Waxe for a great draft
• Make surgical edits
• The slash palette
• Citations & sources

Every document type waxTable makes, and how to edit it on the page.

• The 11 document types
• The paged editor explained
• Editing text & structure
• Tables, images & media
• Sections & reordering

No templates — designs composed fresh around your brand, every time.

• No templates: the 5 design directions
• Set up your branding profile
• Logos (light & dark)
• Brand colours & fonts
• Custom fonts

Organise work from workspace to invoice, and reuse what Waxe already knows.

• Workspaces, projects & documents
• Organise projects: list & board
• Project phases & status
• Reuse client & deal context

Route a document for sign-off, send it from your domain, and see who reads it.

• Approval ladders & sign-off
• Out-of-office routing
• Send from your domain
• Track opens & reads

Pay for what Waxe actually does — how credits, plans and invoices work.

• How credits work
• Plans & what's included
• Invoices & tax IDs
• Refunds & downgrades

Your profile, your teammates and who can do what across the workspace.

• Your profile & display name
• Team members & roles
• Permissions explained
• Notifications
• Language & locale

How we protect your data — and the controls that keep you in charge of it.

• Data security at waxTable
• Multi-factor authentication
• The audit log
• Data export & erasure
• Privacy, GDPR & the DPA

Fix the common snags fast — and know exactly when to reach a human.

• Generation failed or stalled
• A document looks wrong
• Login & access issues
• Billing & payment problems
• Browser support & requirements