Ask a human
waxTable

Security & privacy

Privacy, GDPR & the DPA

How waxTable handles personal data, your role as data controller, our role as processor, and how to put a Data Processing Agreement in place.

6 min readUpdated 18 Jun 2026

Who's responsible for what

Under data-protection law such as the GDPR, the personal data you put into your documents — your clients' names, contacts and project details — belongs to your relationship with those people. You are the data controller; you decide what's collected and why.

waxTable, as a product of Buzzi AI, acts as a data processor: we process that data on your behalf, under your instructions, to provide the service. We don't decide what you collect or how you use it with your clients.

RoleWhoResponsible for
ControllerYouDeciding what personal data is collected and why, and your lawful basis
ProcessorBuzzi AI (waxTable)Processing that data securely on your behalf to run the service
Sub-processorOur vendorsSpecific functions we rely on — see sub-processors

What we process, and why

We process the data you give us to do the job you've asked for: drafting, designing, storing and sending your documents, and running your account.

  • Account data — your name, email and workspace settings — to give you access.
  • Document and project data — the briefs, content and client details you provide — to generate and store your documents.
  • Billing data — to manage your plan and credits; see how credits work.
  • Usage and security data — to keep the service reliable and secure, including the audit log.

Data subject rights

The people whose data you hold have rights — to access, correct, export and erase their personal data. Because you're the controller, those requests come to you, and we help you act on them.

  • Access and export — produce a copy of the data you hold; see data export & erasure.
  • Correction — edit documents and account details directly.
  • Erasure — delete documents, projects or account data on request.
  • Portability — take a print-ready copy via export and download PDFs.

Signing a Data Processing Agreement

A Data Processing Agreement (DPA) is the contract that sets out how we process personal data on your behalf, our security commitments, the use of sub-processors and how international transfers are handled. Many businesses need one on file for their own compliance.

  1. Read the DPA

    Our DPA is available from the legal pages on the marketing site. Review it alongside the privacy policy and terms.

  2. Request execution

    If you need a counter-signed copy, email support with your company details.

  3. Keep it with your records

    Store the signed DPA where your compliance team can find it, and note the sub-processor list referenced within it.

International transfers and sub-processors

Running a modern service means relying on infrastructure and tooling vendors, some of which may operate across borders. Where personal data is transferred internationally, we rely on appropriate safeguards as set out in the DPA.

The vendors we use to deliver the service are our sub-processors. We keep a list and describe what each one does — see sub-processors.

Frequently asked questions

Are you a controller or a processor?

For the personal data in your documents and account, you are the controller and waxTable (Buzzi AI) is the processor. We process that data on your instructions to provide the service.

How do I get a signed DPA?

Review the DPA on our legal pages, then email support to request a counter-signed copy with your company details.

Where can I read your privacy policy?

The privacy policy, terms and DPA are published on the marketing site's legal pages. For anything you can't find there, contact support.

A client asked to see or delete their data. What do I do?

As the controller, you handle the request, and we support you. Use data export & erasure, or contact us if you need help locating data.

Do you transfer data internationally?

We may rely on vendors that operate across borders. Where that involves personal data, we apply appropriate safeguards set out in the DPA — see sub-processors.

Still need a hand?

Waxe answers most questions right inside the app. For everything else, our team replies within one business day.

Email support